Terms & Condition

You can use our website www.Knkflights.com only in accordance with the terms and conditions set forth in thisagreement and the documents to which it is referenced (our site). Accessing,exploring, or signing up to use our site all count as using it. You herebyacknowledge and agree that you have read, understood, and agree to be bound bythe following terms and conditions of use. You must not use our website if youdo not accept these terms of use.
1.1 Privacy Policy
The conditions under which we process any personal information you give us or that we obtain from you are outlined in data our Privacy Policy. You agree to this processing and guarantee that the information you supply is accurate when using our site.
1.2 About Us
This site is operated by Swift Forex Ltd which has its head office incorporated in the United Kingdom under the company registration number: 07559845.The registered office address is 88 Queensway, London, England, Swift Forex Ltd is registered with HMRC as an MSB service under MLR number: XCML00000123632
1.3 Revision of Terms
We reserve the right to update this website and change these terms of use at any time. As any modifications we make are legally binding on you, kindly review this page sometimes to take notice of them.
Our website may be periodically updated, and the content may be changed at any time. Please be aware, though, that we are not obligated to maintain any of the content on our site, so it could be outdated at any point. We make no promises on the accuracy or completeness of the information on our website or in any of its content.
1.4 Site Access/ Usage
It costs nothing to access our website. We make no assurances regarding the continuity or availability of our site or any of the content therein. Access to the site is always permitted on a temporary basis. Without prior notice, we have the right to suspend, remove, stop offering, or modify the entire site. If our site is down at any time or for any length of time, we are not responsible and cannot be held accountable.
Additionally, you are in charge of making sure that everyone who uses your internet connection to visit our site is aware of these terms of usage and any other rules that may be relevant, and that they abide by them. Our website may only be used for legitimate purposes. You are not allowed to use our site in any way that violates any local, national, or international law or regulation or that serves any unlawful or fraudulent purpose or effect.
1.5 Disclaimer
The website provides general information and should not be relied on for advice. Legal and professional advice must be sought if you wish to follow or not follow any of the information provided on this site.The data and information provided on the site may not always be up to date, always call Swift Forex Ltd directly to verify information that you come across on the site.
1.6 IP(Intellectual Property) Rights
We, Swift Forex Ltd., are the exclusive owners of our website and all of its contents, features, and functionality, including but not limited to all information, software, text, displays, pictures, graphics, video, and audio, as well as their design, selection, and arrangement.
Without a license from us or our licensors, you may not use any portion of the content on our site for commercial endeavors. Your right to use our site will immediately end if you download, copy or print any content in violation of these terms of use, and you must either return or destroy all copies you have made of the contents, as per our instructions.
1.7 Breach of Terms
We reserve the right to take any or all of the following actions if you violate the terms of service for using our website:
• Withdrawal of your right to the site- this could be temporarily or permanently
• Reporting of the matter to law enforcement
• Legal action against you covering costs of the breach.
• Any other action that we deem to be appropriate.
1.8 Limited Liability
Nothing will affect your statutory rights or restrict our liability to you for death or personal damage resulting from our carelessness, fraud, misrepresentation, or misstatement.
The following losses are not covered by our liability to you: losses we could not reasonably be expected to foresee or prevent; losses of profits; opportunities lost; wasted time; anticipated savings; business losses; consequential or special losses; inability to use our site.
Due to your use of our site, your downloading of any content from it, or from any website linked to it, we will not be held responsible for any loss or damage brought on by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material.
1.9 Virus Protection Software
You take responsibility for setting up your computer hardware, software, and platform to access our website & to use your own virus prevention software. We do not take responsibility in relation to any virus or other malicious elements you encounter on our site.  You may not intentionally introduce malicious software, such as viruses, worms, Trojans, or other malicious elements onto our website or attack the site via a denial-of-service attack. We will report any such breaches to law enforcement. It is forbidden for you to try to obtain unauthorised access to our website or the server connected to our site.
1.10 Website Link – Homepage & Link To Third Parties
You are permitted to link to our home page as long as you do so ethically, legally, and without harming or exploiting our reputation.
You may not create a link in such a way as to imply any kind of affiliation, acceptance, or recommendation by us when none exists.
No website that is not your own may contain a link to our website.
You may not link to any page other than the home page of our website or frame any part of it on another website.Without prior warning, we retain the right to revoke the license to the link.
Links on our site that lead to external websites and other resources run by third parties are just there for your information. The information on those websites and resources is not under our control.
1.11 Applicable Law & Jurisdiction
These terms and conditions are governed by English Law. any dispute arising from these terms rendered hereunder shall be resolved through legal proceedings, in the courts of England & Wales which are mutually agreed by both parties.
2.0 Terms and Conditions for using branch services & Ordering Currency Online Ordering Online:
The service is only available to individuals that are 18 and over. If ordering currency from our website, only currency that is listed as available on our website can be ordered and is subject to currency availability. Orders must be collected on the same day; the exchange rate is only valid for the day it is quoted. Ensure you check branch opening times before placing the order. Currency ordered on the website can only be collected from our stores. We reserve the right to cancel and decline orders without providing a reason. By ordering currency online, you confirm that you have read and understood the terms and conditions & that all the details provided by you are correct.
When processing an online order, the order must be processed within 20 mins otherwise the order will time out and the order will have to be placed again. If you make any mistakes while processing the order, these must be corrected before the order the been completed. Please email Swift Forex Ltd for correcting any mistakes once the order has been placed. Rates my differ from what is offered online and the rate of exchange at the branch. A maximum of £2500 can be ordered online for collection in-store. For larger amounts, contact the store beforehand. When orders are placed online, an email confirmation of receipt will be sent. Orders placed online must be paid for at the branch, they cannot be paid for via the website. You may cancel the order at any time prior to collection by emailing: knkflights@hotmail.co.uk.The cancellation of an order does not affect your statutory rights.
For branch transactions & online transactions collected instore:
When buying or selling your currency with us, you certify that you have read and understood these online terms and conditions and agree to be bound by them as well as by all applicable laws and regulations. Do not make an order with us if you do not comprehend and/or agree to these terms because by doing so you are declaring your agreement of these terms. Unless both you and we agree in writing to vary these terms and conditions and confirm the variation in writing, these terms and conditions shall govern all contracts that are formed between you and us and shall supersede any other terms and conditions that you may seek to impose, incorporate, or that are implied by law or otherwise.
The service is only available to individuals that are 18 and over and during branch opening hours.When making a payment, you represent that you are acting independently, for a legitimate reason, and that the funds are legally and beneficially yours. You also guarantee that the funds were not obtained unlawfully, in violation of the legal owner's rights, or in any way associated with criminal activity.
Coins are not accepted; badly damaged notes will not be accepted.
We do not accept Scottish or Northern Ireland banknotes.
Customers are urged to count their change and obtain a receipt for any foreign currency transactions before leaving the counter. Any subsequent shortage or customer claim is not the responsibility of Swift Forex Ltd or its staff. Any money provided to the client in error or as a result of oversight may be recovered by Swift Forex Ltd.
Completion of the order is confirmation that the customer has accepted the legality of the transaction and that the rate of exchange has been accepted by the customer.
By completing a currency exchange transaction, you confirm that all of the details provided to Swift Forex Ltd are correct and accurate.
Foreign exchange transactions processed cannot be cancelled. Any currency that the customer has bought or sold can only be returned or bought back through a new transaction at the current market rate.
In relation to any customs requirements in relation to the UK and the countries you are visiting, you take sole responsibility for this.
Swift Forex Ltd is indemnified against any mistakes or losses resulting from a transaction and in relation to any events outside of the control of Swift Forex Ltd (force majeure).
Complaints must be reported to Swift Forex Ltd within 14 days of the foreign exchange transaction being processed or the issue occurring. Complaints in relation to the foreign Exchange service provided by Swift Forex Ltd will be investigated with an aim to resolve the issue immediately. If this is not possible, the final response will be provided within 14 days and in a few cases within 30 days.
In order to fulfill your order and/or to meet regulatory requirements, we reserve the right to ask for further information from you at any time. In this regard, at specific thresholds, identification documents will be required to be provided. At £3000 and above, a valid ID will be required with a valid ID and proof of address (dated within the last three months) required for transactions of £5000 and above. We may also require ID at lower thresholds, ensure you keep your ID documents with you when you visit the location to conduct the transaction.
Further documentation may be also requested which can include a request for source of funds and source of wealth. Swift Forex Ltd reserves the right to take copies of ID documents.
In order to comply with legislation, we may also use your personal information to conduct additional checks as a part of our customer due diligence checks including background checks (we may use a third-party provider to conduct these checks). We will utilize a number of techniques to verify each transaction, and we have the right to refuse to process your order or any portion of it at any time for any reason. We reserve the right to refuse and reject orders without giving a reason, and where clients have already made the payment, refunds will be given.
All documentation/information requested will be retained securely.
How To Contact Us
We can be contacted via our customer services email address:   knkflights@hotmail.co.uk
Policy On Refunds:
Please remember to thoroughly review your purchase before leaving the shop. It is important to note that all transactions are considered final, and refunds will not be issued. If you have any doubts or concerns, please feel free to consult staff before finalizing the transaction. Once you have departed the premises, it will not be possible to reverse or refund the transaction. Rest assured that your statutory rights remain unaffected
Additional charges:
For the purchase of outdated UK Sterling notes (including credit cards and cheques), the maximum service charge will be 14.99% plus an additional £3 compliance fee.
Services Offered:
Travel Money: Buying and selling of various currencies: Exchange domestic currency for foreign currencies & vice versa.
Registered Office and Contact Details:
Swift Forex Ltd is a registered company with the company registration number 07559845. Our registered address is 88 Queensway, London, England, W2 3RR.For any inquiries or assistance, we encourage you to reach out to us through our convenient online contact form, accessible at https://www.knkflights.com/contact-us. Additionally, you can also contact us via WhatsApp using the following number: 07368 816762.We value your feedback and are committed to providing prompt and reliable customer support. Please don't hesitate to get in touch with us for any queries or concerns you may have.Thank you for choosing Swift Forex Ltd.
Still need some help?
We are committed to providing exceptional service to our clients, and we understand that every client has unique needs and preferences. If you are interested in learning more about our services, we would be delighted to arrange a meeting with you. At our firm, we believe that building strong, long-term relationships with our clients is essential to our success.That's why we go above and beyond to provide personalized attention and support to every client.
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